Collage of images from inside our Oncology Same Day Emergency Care Unit. First and third images feature a nurse with a patient. The second image is two nurses looking at a computer on the unit.

Oncology Same Day Emergency Care Service

If you are suffering from acute cancer symptoms, caused by either your cancer treatment or condition, you can access specialist treatment via our Same Day Emergency Care Service. You will be looked after by a team that is made up of cancer specialists including nurses, advanced clinical practitioners (including trainees) and a specialist registrar. The service is available Monday to Friday between 8am and 6pm.

If you are suffering with unpleasant symptoms, such as pain and vomiting, please do not delay in seeking help. Delaying getting treatment can result in an emergency hospital admission that could have been avoided.

The Oncology Same Day Emergency Care Service has a dedicated space within the main hospital where they can rapidly assess you to find out what is going on. They can carry out a variety of investigations including blood tests, ultrasounds and scans. The team will then produce a care plan and aim to get you home the same day.

 

To access the service:

 

  • Call 01483 571122 and ask the Operator for the Oncology Treatment Hotline. You will be asked for your full name, contact number, and the name of your consultant.

 

  • A member of the team will aim to call you back in 30 minutes, although it may take longer during peak times. Your call will be triaged over the phone.

 

  • If needed, you will be offered a booked appointment with a cancer specialist in the Same Day Emergency Care Oncology Service.